// We're here to help
Try closing and reopening the app. If the issue persists, uninstall and reinstall from the App Store or Google Play. Make sure your OS is up to date.
Email us at hello@snekgame.io with your device model, OS version, and a description of the issue. Screenshots are always helpful.
Scores sync when you have an active internet connection. If your score still looks off after reconnecting, reach out to us directly.
We love suggestions! Send us an email and tell us what kind of AI opponent you'd like to see — strategy, speed, chaos — we're all ears.
Still stuck? Shoot us a message and we'll get back to you within 48 hours.
hello@snekgame.io